Behind the Scenes at Red IT
Along with our full-time Help Desk, the Red IT team are tirelessly working behind the scenes to ensure your business runs smoothly and securely, every single day. Here’s a snapshot of what we do for you:
Proactive IT Monitoring
Our team is constantly on the ball, vigilantly monitoring your IT infrastructure. We’re quick to spot and sort out any issues, ensuring they don’t turn into major headaches for your business.
Help Desk Support
Got an IT snag? Our help desk is here to sort it out, pronto. We’re all about providing swift and effective solutions to keep your day-to-day operations humming along nicely.
Cybersecurity Solutions
In the ever-shifting landscape of cyber threats, we’re your watchful protectors. Every day, we’re actively scanning for new threats, keeping your data and systems safe and sound.
Cloud Computing Services
We manage your cloud services, including Microsoft Azure, ensuring they’re not just ticking over but performing at their peak. It’s all about top-notch performance and ironclad security.
IT Maintenance and Support
Each week, we roll up our sleeves to keep your IT systems in tip-top shape. Regular maintenance and updates are key to smooth sailing.
Network Management
We give your network the once-over every week, tuning it up to ensure it’s running like a well-oiled machine – fast, efficient, and secure.
Cybersecurity Solutions
Our weekly routine includes beefing up your cyber defences. We’re always updating and patching to fend off the latest cyber nasties.
Microsoft 365 Security Management
We keep a keen eye on your Microsoft 365 setup, making sure it’s as secure as Fort Knox and just as efficient.
Data Backup and Disaster Recovery
Once a month, we check your backup systems are up to scratch. It’s our way of making sure your business can bounce back quickly, no matter what.
Hardware and Software Management
We’re on the case each month, checking your hardware and software are up to date and shipshape. It’s all about keeping things running smoothly and securely.
Cloud Computing Services
Every month, we review your cloud usage, especially with Azure. We’re planning for your future needs and making sure you’re getting the most bang for your buck.
Vendor Management
We touch base with your third-party vendors regularly, ensuring everything’s ticking along nicely and everyone’s on the same page.
Microsoft 365 Setup and Customisation
We regularly revisit your Microsoft 365 setup, tweaking it to make sure it’s meeting your business’s evolving needs.
IT Strategy Development
Once a year, we take a step back to look at the bigger picture. We make sure our IT strategy is in lockstep with where your business is heading.
Technology Consulting
Annually, we sit down with you to chat about the latest in tech. We’re here to make sure you’ve got the right tools in your kit to stay ahead of the game.
Compliance and Risk Management
Every year, we do a deep dive to make sure you’re ticking all the compliance boxes and that your risk management is up to snuff.
Custom IT Projects
We plan and execute bespoke IT projects that align with your business’s goals for the year. It’s all about moving your business forward.
Cybersecurity Solutions
Each year, we do a thorough review of your cybersecurity landscape. We’re always tweaking our strategies to keep up with the latest threats.
At Red IT Solutions, we’re committed to providing these essential services, working behind the scenes to ensure your business technology is not just operational, but a step ahead, always.
Comprehensive, outsourced IT support at a fraction of the cost of managing it yourself.
Red IT Solutions is part of the Infrared Group Pty Ltd
